1. Introduction

Welcome to RoadForce Roadside Assistance (“RoadForce,” “we,” “us,” or “our”). By requesting or using our services, you (“Customer” or “you”) agree to be legally bound by these Terms and Policies. If you do not agree with any portion of these Terms, you should not request or use our services.

2. Services Provided

RoadForce offers roadside assistance services, including but not limited to:

  • Tire changes and flat tire assistance
  • Vehicle lockout services
  • Battery jump-starts and replacements
  • Winch-out services
  • Light, medium, and heavy-duty towing

All services are provided on a request-by-request basis, and availability may vary by location, road conditions, and vehicle typ

3. Service Requests
  • Services may be requested via phone, mobile application, or website.
  • RoadForce will make commercially reasonable efforts to respond promptly. Typical response times are approximately 30 minutes, though actual arrival times may vary due to traffic, weather, location, and other conditions beyond our control.
  • By requesting service, you authorize RoadForce to perform the requested assistance in accordance with these Terms.
4. Payment Terms
  • Payment is due at the time services are requested, whether over the phone, online, or in person.
  • RoadForce accepts cash, major credit/debit cards, and approved digital payment methods.
  • By requesting service, you authorize RoadForce to charge the agreed-upon amount for the services provided.
5. No-Cancellation and No-Refund Policy
  • All service requests are final. Once a request is submitted, the service is considered confirmed.
  • No cancellations are allowed after the service request has been submitted.
  • No refunds are provided under any circumstances, including but not limited to partial completion of service, change of mind, or inability to perform service due to external factors.
  • By requesting services, you acknowledge and agree to these terms and understand that payment is required in full at the time of service request.
6. Liability and Safety
  • RoadForce technicians are trained and equipped to provide services safely and professionally.
  • Customers are advised to remain in a safe location while awaiting assistance.
  • RoadForce is not liable for damages caused by pre-existing vehicle conditions, acts of nature, or circumstances outside our control.
  • By requesting services, you consent to the safe handling and, if applicable, towing of your vehicle.
7. Service Limitations
  • Services may be unavailable under extreme weather, hazardous road conditions, or in locations deemed unsafe.
  • RoadForce reserves the right to refuse service if providing assistance would pose a risk to our personnel or others.
  • Towing services are limited to vehicles that are safely accessible and operable by RoadForce equipment.
8. Privacy
  • RoadForce collects only the personal information necessary to provide roadside assistance.
  • Personal data will not be sold or shared outside the scope of service delivery, except as required by law.
9. Modifications  to Terms
  • RoadForce reserves the right to update or modify these Terms and Policies at any time without prior notice.
  • Updated terms are effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated terms
10. Governing Law
  • These Terms shall be governed by and construed in accordance with the laws of the state in which the service is provided.
  • Any disputes arising from or relating to these Terms shall be resolved in the courts of the applicable jurisdiction.
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Step 1
Request a Tow

Whether you’re dealing with a breakdown, accident, or another emergency, our easy-to-use request system allows you to quickly get in touch. You can either call us or submit a request through our online form.

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Step 2
Get a Fast Response

We pride ourselves on quick response times, ensuring that help is on its way as soon as possible. Our dispatch team will assess the situation and send the right team and equipment to your location.

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Step 3
Safe Vehicle Transport

Upon arrival, we carefully assess the condition of your vehicle and determine the best way to safely transport it.

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Step 4
Back on the Road

Whether it's getting your vehicle to a repair shop or your home, we ensure you're back on the road or on your way to the next step without delay.

Testimonials
“Fast, reliable, and professional!”

“My car broke down on the highway at night, and AutoTowing arrived in less than 30 minutes. The driver was super friendly and made the whole process stress-free. Highly recommend!”

Michael Drowes
Testimonials
“Professional and stress-free”

"I had a flat tire on the way to a meeting, and Auto Towing arrived faster than expected. They handled everything efficiently and got me back on the road without the stress."

Samantha Lee
Testimonials
“Quick Power, Smooth Service”

"I was stuck with a dead battery before work. One quick call and they were there in no time. Got me back on the road fast. Highly recommend!"

Emily Roberts
Testimonials
“Locked out, rescued in minutes”

"Locked my keys in the car during lunch. Auto Towing showed up quickly and had my car open in minutes. Super courteous and efficient."

Carlos Gutierrez
Need help? AutoTowing is just a call away!
Request a tow now
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24/7 Emergency Service
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Fast Response Time
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Affordable & Transparent Pricing
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